5 Reasons To Use SkyTab to Improve Customer Experience

What keeps customers returning to your restaurant besides the food? It's the experience. From the moment they walk in to the moment they pay, every part of their visit matters.

If you want to create a dining experience that stands out, you need to understand what guests expect and meet those expectations with the right tools. That’s where SkyTab comes in. With smart, easy-to-use solutions designed for restaurants, we help you create smooth and memorable moments that lead to loyalty and stronger business results.

Here’s how SkyTab can help improve your customer experience:

1. Make Payments Easy and Flexible

Think about the last time you paid for something. Did you tap, swipe, or scan? Your customers expect that same convenience when they dine with you.

With SkyTab, you can accept all the ways people prefer to pay. That includes credit cards, Apple Pay, Google Pay, contactless NFC, and QR code payments. Transactions are secure, fast, and reliable.

2. Let Guests Pay When They’re Ready

Nobody likes waiting around for the check. Especially when they’re short on time.

SkyTab’s self-checkout option lets customers scan a QR code at their table and pay right from their phone. It’s quick, easy, and there’s no need to wait for a server to bring the check. Your POS updates instantly, so your team stays in the loop without extra steps. 

3. Speed Up Service with Mobile POS

Long wait times and slow service can lead to missed sales and frustrated guests. When things get busy, SkyTab Air helps your staff move faster. This portable, all-in-one handheld POS allows you to take orders and payments from anywhere, tableside, curbside, or at the bar.

With fast order entry, built-in 4G and Wi-Fi, and all-day battery life, your team can send tickets to the kitchen instantly, split checks, add tips, and settle the bill without delay.

Faster service means more satisfied guests and more tables served.

4. Handle Feedback in Real Time

Instead of guessing how customers feel, why not ask them? SkyTab prompts guests to leave quick feedback as soon as they pay.

If a guest shares a negative response, your manager gets an alert right away. That gives your team a chance to fix the issue before the customer leaves. It's a simple way to improve service, keep guests happy, and avoid negative online reviews.

5. Build Loyalty That Lasts

Your best guests are the ones who keep coming back. With SkyTab’s loyalty program tools, you can reward them while also collecting valuable contact information.

Offer perks, discounts, or points that encourage repeat visits. At the same time, build your marketing list so you can stay in touch and bring guests back with targeted messages and special offers.

Want to Create a Better Guest Experience?

SkyTab can help your restaurant boost profits, cut labor costs, streamline operations, increase customer loyalty, and achieve greater levels of automation within your business. To find out more about how we can help your restaurant run smoothly and grow stronger, give us a call at 808-572-5159 to learn more.